About Us
We have been branding, designing and developing responsive websites, and orchestrating cross-platform marketing solutions for nonprofit organizations since 2010—ensuring mission impact and sustainability. Those years of design experience have given us a deeper understanding of the unique challenges nonprofits face. We find joy in using design to overcome those challenges. The foundation of our process is effective project management, user research, and content strategy. The result of our work is elegant, accessible, and responsive design. If you are looking for a team who understands nonprofit strategy and design, you should contact us.
Our Team
Our collaborative nature is the backbone of our company. We bring our unique backgrounds and expertise to the table to craft exceptional brands, websites and marketing strategies. An intentionally small team, we work directly with every one of our clients and know the details of their projects. No middlemen. No account managers. We’re here to do great work for great clients like you.
Jonathan Hatch
Executive Director
Tasha Klettenberg
Creative Director
Julianne Ragland
Developer
Darin Faber
Project Manager
Molly Conover
Content Strategist & Graphic Designer
Rosie the Pug
Therapist
Our Approach
Listen
Keeping an Open Mind
Design without data is dangerous. We have to understand a problem before we can design a solution. Knowing the right questions to ask is good; knowing how to listen is better. When we actively listen to our partners and their audiences, we find solutions that benefit everyone.
Learn
Adapting to Constant Change
To be successful in our field, you have to learn new things constantly—and we like it that way! Our process is continually growing and changing as we learn more about our craft. From new prototyping software to Google's latest algorithm, we dig into it all. And on top of the technical stuff, we’re thrilled to learn about different nonprofit causes when we start new projects.
Empathy
Becoming Your Audience
We empathize with your audience by listening to them and learning from them. With a solid understanding of who these individuals really are, we create connections between you and them. And when they feel connected to your brand they donate to your cause, share your stories, and attend your events.
Collaborate
Partners, not vendors
When you work with us on a project, you become part of our team and we become part of yours. We have a wealth of experience designing for nonprofits, but you will always know your organization better than we do. Which is why we approach every project with fresh eyes and collaborate with you every step of the way.
Sustain
Design and Code That Endures
We don’t just build pretty things. Your brand and website are a big investment for your organization and need to remain engaging and relevant for years to come. Our designs are modern but never trendy. We avoid fads and instead focus on what matters—creating something that connects with your audiences and drives them to take action.
Inspire
Foster Inspiration
Inspiration for our work is often found offscreen. We encourage one another to get out of the office, read the latest user experience book, screen print, build something just for the sake of building something. This helps us stay focused, fresh, and motivated. We need to be inspired to inspire you. To take risks. To try new audience engagement methods. To embrace your brand’s unique voice and style. Our goal is to create inspiration through our conversations, our actions, and our designs every single day.
Trust
Simply Transparent
We respect everyone we work with. We won't try to sell you things you don't need or hide what something costs. You’ll never get an unexpected invoice or wonder if something is out of scope. If you feel overwhelmed at the beginning of the process, don’t worry—you can trust us to see you through.
Dedication
Here for the Long Haul
You don’t go into nonprofit design without a purpose. You will see this in the intentionality and thoughtfulness of our designs and by the way we engage with our nonprofit community. Our partners know that we are inspired to put extra effort into helping them fulfill their missions. In turn, they express their support by offering us meaningful, long-term design partnerships.
Our Approach
- Listen
- Learn
- Empathy
- Collaborate
- Sustain
- Inspire
- Trust
- Dedication
Keeping an Open Mind
Listen
Design without data is dangerous. We have to understand a problem before we can design a solution. Knowing the right questions to ask is good; knowing how to listen is better. When we actively listen to our partners and their audiences, we find solutions that benefit everyone.
Adapting to Constant Change
Learn
To be successful in our field, you have to learn new things constantly—and we like it that way! Our process is continually growing and changing as we learn more about our craft. From new prototyping software to Google's latest algorithm, we dig into it all. And on top of the technical stuff, we’re thrilled to learn about different nonprofit causes when we start new projects.
Becoming Your Audience
Empathy
We empathize with your audience by listening to them and learning from them. With a solid understanding of who these individuals really are, we create connections between you and them. And when they feel connected to your brand they donate to your cause, share your stories, and attend your events.
Partners, not vendors
Collaborate
When you work with us on a project, you become part of our team and we become part of yours. We have a wealth of experience designing for nonprofits, but you will always know your organization better than we do. Which is why we approach every project with fresh eyes and collaborate with you every step of the way.
Design and Code That Endures
Sustain
We don’t just build pretty things. Your brand and website are a big investment for your organization and need to remain engaging and relevant for years to come. Our designs are modern but never trendy. We avoid fads and instead focus on what matters—creating something that connects with your audiences and drives them to take action.
Foster Inspiration
Inspire
Inspiration for our work is often found offscreen. We encourage one another to get out of the office, read the latest user experience book, screen print, build something just for the sake of building something. This helps us stay focused, fresh, and motivated. We need to be inspired to inspire you. To take risks. To try new audience engagement methods. To embrace your brand’s unique voice and style. Our goal is to create inspiration through our conversations, our actions, and our designs every single day.
Simply Transparent
Trust
We respect everyone we work with. We won't try to sell you things you don't need or hide what something costs. You’ll never get an unexpected invoice or wonder if something is out of scope. If you feel overwhelmed at the beginning of the process, don’t worry—you can trust us to see you through.
Here for the Long Haul
Dedication
You don’t go into nonprofit design without a purpose. You will see this in the intentionality and thoughtfulness of our designs and by the way we engage with our nonprofit community. Our partners know that we are inspired to put extra effort into helping them fulfill their missions. In turn, they express their support by offering us meaningful, long-term design partnerships.
A Few Organizations We've Worked With
Testimonials
One of the greatest strengths St. Paul Media brings to the table is their design process. It is very detailed and well laid out, so the client has a solid grasp on how things will work and where they are in the process, but it’s also flexible enough to deal with issues that arise along the way. This process enables St. Paul Media to come to a very good understanding of the organization (which of course is key to the design and development of a website that works well for the client), manage relationships and input from multiple stakeholders, test design elements and make modifications along the way, and carry out complex projects with lots of moving parts.
Jonathan and Tasha were with us every step of the way from the initial brainstorming to the design and launch. Not only were they valuable when it came to web design and usability, but in helping us incorporate our new brand into many online resources – and all on a tight timeline. They continue to be critical and trusted partners as we look at ways to keep the site current, relevant, and responsive. Saint Paul Media is with us for the long haul, and we are excited and relieved that they are.
At Exodus Lending, we were floundering when implementing the new GA4 Google Analytics platform and needed support to make sure we could accurately set it up and track relevant website activity that helps inform and measure effectiveness of both our fundraising and programs. Darin demystified this daunting task and walked us step-by-step through the process so we could have the confidence to use the tool on our own. We learned more in an hour with Saint Paul Media than we have learned in entire month-long consulting engagements in our past!
Working with SPM has been incredible. This small but mighty team is there with you every step of the way to understand exactly what you need and deliver above and beyond anything you could have imagined! Not only is their work impressive, but each person is a joy to work with and I’ll miss seeing them all the time now that this project is over. Thank you Tasha, Jonathan, and Julianne for building one hell of a website for RainbowHealth.org!
Saint Paul Media was exceptional to work with! At Global Minnesota, we greatly valued their thoughtful approach to our website redesign, which balanced aesthetics with functionality. Saint Paul Media uses a well curated process, which helped us organize and present information to better reach end users on a variety of platforms. And they brought to the table a wealth of knowledge to ensure our project met organizational goals and budgets as well as the technological demands of the online world. We’ve been extremely pleased with our new website and continue to receive positive feedback on it.
- ATLAS Adult Basic Education
- Propel Nonprofits
- Exodus Lending
- Rainbow Health
- Global Minnesota
Testimonials
ATLAS Adult Basic Education
One of the greatest strengths St. Paul Media brings to the table is their design process. It is very detailed and well laid out, so the client has a solid grasp on how things will work and where they are in the process, but it’s also flexible enough to deal with issues that arise along the way. This process enables St. Paul Media to come to a very good understanding of the organization (which of course is key to the design and development of a website that works well for the client), manage relationships and input from multiple stakeholders, test design elements and make modifications along the way, and carry out complex projects with lots of moving parts.
Propel Nonprofits
Jonathan and Tasha were with us every step of the way from the initial brainstorming to the design and launch. Not only were they valuable when it came to web design and usability, but in helping us incorporate our new brand into many online resources – and all on a tight timeline. They continue to be critical and trusted partners as we look at ways to keep the site current, relevant, and responsive. Saint Paul Media is with us for the long haul, and we are excited and relieved that they are.
Exodus Lending
At Exodus Lending, we were floundering when implementing the new GA4 Google Analytics platform and needed support to make sure we could accurately set it up and track relevant website activity that helps inform and measure effectiveness of both our fundraising and programs. Darin demystified this daunting task and walked us step-by-step through the process so we could have the confidence to use the tool on our own. We learned more in an hour with Saint Paul Media than we have learned in entire month-long consulting engagements in our past!
Rainbow Health
Working with SPM has been incredible. This small but mighty team is there with you every step of the way to understand exactly what you need and deliver above and beyond anything you could have imagined! Not only is their work impressive, but each person is a joy to work with and I’ll miss seeing them all the time now that this project is over. Thank you Tasha, Jonathan, and Julianne for building one hell of a website for RainbowHealth.org!
Global Minnesota
Saint Paul Media was exceptional to work with! At Global Minnesota, we greatly valued their thoughtful approach to our website redesign, which balanced aesthetics with functionality. Saint Paul Media uses a well curated process, which helped us organize and present information to better reach end users on a variety of platforms. And they brought to the table a wealth of knowledge to ensure our project met organizational goals and budgets as well as the technological demands of the online world. We’ve been extremely pleased with our new website and continue to receive positive feedback on it.